I help organizations identify and achieve strategic goals by leveraging technology, identifying and solving problems, and effectively communicating complex ideas.
I’m a passionate storyteller and creator interested in exploring the world through art, science and technology. I have the expertise to help you share your stories.
I am an IT Program Manager at Seacoast Bank. During my time at Seacoast I have consulted with lines of business to understand their needs and requirements, worked with senior management on setting business priorities, and ultimately delivered high value projects and programs for the institution.
Vice President, IT Program Manager
Seacoast National Bank
August 2020 – Present
Responsibilities include managing high value projects and programs, participating in portfolio management and prioritization, project status reporting to senior leadership, manage vendor selection and contract negotiation, manage business continuity planning for technology and operations.
Key Achievements: Managed Freedom Bank acquisition data conversion; manages merger and acquisition technology and data work streams for the Legacy Bank acquisition; managed ATM Fleet Management contract negotiation and project implementation; managed Office 365 Exchange migration; among others.
I'M ALWAYS LOOKING FOR TROUBLE!
Over the past decade I have worked in schools, camps, hospitals, churches and businesses solving their problems and tellimg their stories. These are just some of them:
IT ADMINISTRATOR & INFORMATION SECURITY OFFICER
SPRING 2017 – FALL 2020
Responsibilities included managing the technology and digital strategy for a local community bank with over $350m in assets and 50 employees; worked closely with executive management to design and implement the information security program, including vendor management, audits and examinations, vulnerability analysis, penetration testing; provided strategic direction and implementation of the banks digital systems.
Key Activities included: Information Technology—directed business continuity planning and pandemic response; developed update strategy and manage upgrade process from Windows 7 and Windows Server 2008 for 50 production workstations and 10 production servers; planned and implemented a migration of the production server environment to a colocation facility. Information Security—directed business continuity planning and pandemic response; managed an expanding and increasingly complex network though leveraging SIEM, NAC, penetration testing, and more; oversaw annual GLBA, Cyber Security Assessment Tool, and User Access Risk Assessments; coordinated vendor management process including annual reviews of critical vendors and coordinated risk assessments for new vendors. Project Management—managed Renegotiation of Core Contract; worked with senior management and key stakeholders to identify strategic direction, aligned product mix to achieve business goals and drive efficiencies; coordinated and communicated pricing changes to senior management and board committees; designed and communicated deployment schedule for a dozen new or upgraded products.
DIRECTOR OF CHRISTIAN EDUCATION AND YOUTH MINISTRIES
PLEASANTVILLE PRESBYTERIAN CHURCH
FALL 2010 – WINTER 2016
Responsibilities included creating and implementing educational programs; recruiting, training and managing volunteers; designing and producing communications for programs; providing first line of defense support for inter-office technology, including PCs, a Windows Server, PBX (Astrix) Phone System, network system; designing and implementing a social media strategy for outreach.
During this time I also worked with the Great Beginnings Pre-School implementing an experiential science program and leading educational crafts and activities.
FOUNDING MEMBER - FILMS ON PURPOSE
FILMS ON PURPOSE
SUMMER 2015 – WINTER 2016
Films on Purpose is a community-run series showing films on environmental and social issues of our time. Responsibilities included strategic planning, program development and marketing oversight. The marketing program involved creating, designing and managing digital marketing – Facebook, email and paper campaigns.
WOLFSON’S CHILDREN’S HOSPITAL
FALL 2009 – SPRING 2010
The Chaplain Extern program is part of the hospital’s Clinical Pastoral Education Program. CPE Externs were responsible to serve as the floor chaplain 6hrs a week, being the on call chaplain once every other week, attending verbatim discussions and small group conferences. I worked with in and out patient juvenile behavioral health wards leading Spiritual Journey groups, as well as working as a floor chaplain in the Children’s Hospital.
CRISIS CENTER COUNSELOR AND CARE TEAM ASSOCIATE
ALACHUA COUNTY DEPARTMENT OF HEALTH
SPRING 2008 – FALL 2010
The Crisis Center at the Alachua County Department of Health was part of the National Suicide Talkline as well as a local resource to the community. As Phone Counsleor, duties include counseling individuals in a crisis situation throughout Alachua County, answering and counseling individuals who call 1-800-SUICIDE or 1-800-273-TALK, assessing suicidality over the phone, extending local services when appropriate. As a Care Team Associate, duties include face to face counseling, serving as liason between law enforcement offices, the crisis center, and members of the community, as well as further mobilizing resources. We also offered Crisis Intervention Training to local area law enforcement officers as part of their continuing education program.
ARCHITECTURE AND FINE ARTS LIBRARY
UNIVERSITY OF FLORIDA
FALL 2005 – SPRING 2009
Worked through college at the Architecture and Fine Arts Library at the University of Florida as a Student Library Assistant. Primary duties included, assisting patrons locate information both online and in the building, shelving materials used by patrons, assisting with course reserve materials.
CAMP STAFF / VOLUNTEER
CEDARKIRK CAMP AND CONFERENCE CENTER
MONTGOMERY PRESBYTERIAN CENTER
HOLMES CAMP AND CONFERENCE CENTER
SUMMER 2005 – PRESENT
Beginning in 2005, I worked at Cedarkirk Camp and Conference Center as a summer camp counselor, and I caught the camp bug BAD! Since then I have worked at several other camps, in a variety of positions, including, Counselor, Intern, Challenge Course Manager, Canoe Instructor, Boat Captain, Team Building Facilitator, Retreat Leader, tractor driver, and more.
“You will be the same person in five years as you are today except for the people you meet and the books you read.” Here are some of places I have grown.
UNIVERSITY OF FLORIDA
BACHELOR OF SCIENCE
FALL 2005 – SPRING 2010
Studied Psychology, focusing on Suicidology. Active volunteer with the Crisis Center at the Alachua County Department of Health, T.A. with Psychology of Suicide. Volunteer through First Presbyterian Church of Gainesville with youth and college ministries, worked with Interfaith Hospitality Network homeless ministry. Worked and volunteered at Cedarkirk and Montgomery Camp and Conference Centers.
CENTER FOR ADVANCED TECHNOLOGIES
LAKEWOOD HIGH SCHOOL
FALL 2001 – SPRING 2005
Graduated with distinctions; member of National Honor Society, French Honor Society, and Mu Alpha Theta. Finalist at the Intel International Science and Engineering Fair.
I am the Director of Programming & Senior Producer with connect.faith through my consulting company, Troublemaker Technology Solutions. At connect.faith I develop and plan content strategy, produce compelling digital videos, and direct a virtual community.
As a consultant, I use my passion for storytelling and my digital expertise to help organizations of all types share their stories.
Troublemaker Technology Solutions
Fall 2016 – Present
Troublemaker Technology Solutions began as a digital marketing consultancy with specialization in web development and social media ad creation. Troublemaker Technology Solutions created websites for over 15 clients from small businesses to non-profits, breweries to a regional library.
In 2019, we were approached to help a new digital worshiping community build a programming model at the intersection of creativity and justice. We worked with leadership to launch programming for a community of people unbound by location. I served as the primary director of photography and video editor. I worked with our audio engineer and producer to capture high quality audio. When the pandemic hit, we pivoted into “from home” content recorded via video conferencing.
Other select case studies and references available upon request.